Q: I got a Compaq Windows XP 1gig, old laptop, and every once in a while it asks me if I want to unlock the recovery partition and I’d like to unlock it and see but I can’t seem to get in there because it’s LOCKED? Do you know how to get in there.

Q: My RECOVERY (D:) is full, 5,59MB free out of 9,99GB.

Okay I have no idea how the folder got full but it is, how do i get all the junk out of it?

Q: When I tried to compress my HP recovery drive I get the following error message: Invalid root in registry key HKLM\SOFTWARE\Hewlett-Packard\HPActiveSupport\HPLDR\Cpmpact” code 80070002

My operating system is Vista Home Premium 64-bit and my computer is an HP Pavilion entertainment Notebook.

I am also having the following problems:
1) My System restore will now only take me back 5 days, which is not far enough back. This happened after I backed up my registry when I was trying to fix iTunes (could not burn a disc in iTunes.)
2) I cannot do a disc cleanup, when my computer starts I get the error message “The procedure entrypint ARCON_GetConnectVersion could not be located in the dynamic link library ArcCon.dll.”
3) My files will not back up to Norton online storage, and the option to burn them to disc is not shown, even after Norton was reinstalled with a newer version.

A: You should not alter or compress the contents of the HP recovery drive. Doing so could cause the recovery drive to malfunction. Here’s a quick procedure for using the recovery drive to restore your computer to its factory state: Read the rest of this entry »