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How come Word 2003 shows unreadable characters when I try to open a scanned document? 

by on April 28, 2013

Q: in microsoft word 2003 after I scan a document and it is placed in My Scans when I open it, it is all characters that are unreadable??



Why does my scanning software keep telling me I am missing an OCR program? 

by on April 28, 2013

Q: i want to send a cassette cover by E mail to someone and i cannot get it to scan to my computer all i get is a window telling me that the OCR program is missing <I have scanned things before so what is wrong here can you help please


What does scanner bit depth mean? 

by on January 31, 2013

Q: What does scanner bit depth mean?


Is it safe to use a scanner that has been in storage for the last 2 years? 

by on May 29, 2012

Q: Hi there. I have a hp scanner. I got it in 2007. Ever since my main pc crashed and completely died, It has been in storage ever since.

Now that I have a much more stable laptop, I have decided to pull it out again.
It has been in storage for 2 years. Is it safe to plug it into the wall and activate and use it normally? I’m just worried about it exploding in my face when I go to turn it on. thanks.


How come my computer cannot recognize my wireless Dell V310 scanner? 

by on April 6, 2012

Q: Aloha! I have a wireless Dell V310 scanner/printer that prints fine but isn’t being recognized as a scanner. Any ideas?


Do they a portable scanner that is battery powered? 

by on February 13, 2012

Q: I am looking for a portable, battery operated device, that will scan someones ID (drivers license or possible other) and INSTANTLY send the scanned image/data to a remote webbased server.

Any thoughts would be greatly appreciated.


How can I run a Visionair 9020 scanner when using Windows 7 on my new PC? 

by on September 30, 2011

Q: How can I run a Visionair 9020 scanner when using Windows 7 on my new PC


Is there a portable ID scanner that will scan a drivers licenses? 

by on July 12, 2011

Q: Is there a portable ID scanner that will scan a drivers license that has a USB connection and is compatible with Windows 7?


Are there any scanners that will scan directly to a USB flash drive? 

by on July 5, 2011

Q: HI. I would like to be able to scan to a usb flash drive using a low cost machine that I shall not need to use for anything else. I tried purchasing inexpensive all in one multifuncton machines with a usb flash drive outlet and they work well – other than I need to install ink and refresh when it drys out. Are there any machines that shall work without ink installed? Thanks, Norm


How come my Visioneer Strobe XP 100 scanner makes everything that is white gray? 

by on June 23, 2011

Q: I have a Visioneer Strobe XP 100 scanner. When I scan a color document, the entire background of the page is gray. Can this be corrected?