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Does anyone have any information about an infostealer spyware called writetime_ch.exe? 

by on May 4, 2012

Q: Anyone have any information about an infostealer spyware called ‘writetime_ch.exe’ or where to get the info.

I scanned the driver installation CD that came with a cheap Chinese electronic gadget that I recently purchased. Norton Antivirus came back with the alert that it contains ‘writetime_ch’ infostealer. My google searches have not produced much in the way of specific information on it. I did not run the CD but would like to know more about this little extra that my smiling Bangkok salesman threw in with the deal.


What is the best free spyware and trogan detector? 

by on September 20, 2011

Q: What is the best free spyware and trogan detector?


Is Webroot Spysweeper and Norton Utilities enough coverage against viruses and spyware? 

by on May 9, 2010

Q: I have Webroot Spysweeper and Norton Utilities (because my Norton Systemworks expired and they said it’s not being re-relased). Do I have good enough coverage against viruses and spyware, etc?


Keeping your computer secure 

by on March 30, 2010

Q: What is my best option for keeping my computer secure?

A: The best security is actually the person using the computer. Don’t download files unless you know exactly what they are and where they came from. Make sure not to visit malicious websites or give out your passwords and change your passwords often. We currently think the best software to help you is Microsoft Security Essentials. Read the rest of this entry »

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Cannot log into Windows after running Spybot? 

by on February 9, 2010

Q: I did a Spybot scan and it resulted in some spyware. I removed the spyware and now when I enter my password to log into Windows it logs me off. I don’t want to know what I did I just need advise on how to fix it. I use Windows XP on an eMachine.


Just use one spyware package to speed up your computer 

by on December 21, 2009

Q: I had webroot and Trend Micro Antivirus & Spyware installed on my computer. A power outage while upgrading webroot caused me to have to uninstall webroot and now I notice that my computer runs faster than ever without Webroot. Do I need to have Webroot and Trend Micro Antivirus & Spyware installed or can I just get away with Trend Micro Antivirus & Spyware?

A: You do not need webroot if you are using Trend Micro Antivirus & Spyware package. The reason for this is that webroot is a spyware package so if you have both webroot and Trend Micro Antivirus & Spyware then you will have two pieces of software running to protect you from spyware and this means more programs taking up the resources you have on your computer. Read the rest of this entry »

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Are there any free anti spyware programs that can protect my computer? 

by on December 10, 2009

Q: My computer is running very slow. I am told that this is caused by spyware. I have McAfee anti virus protection. Are there any FREE anti spyware programs to rid my computer of this and protect it from here on?


How can I remove PSW.Generic7.XLG and SHeur2.AWQC for good? 

by on September 12, 2009

Q: I have AVG, ad-aware and spyware terminator as my protection for my computer, however, I seem to be getting the same virus over and over. I run checks, it says it deletes it, but next time I run a virus scan, its there again.

They are trojan horse virus’s with the name PSW.Generic7.XLG and SHeur2.AWQC. The last bit on each changes a few times for each one (in my most recent scan there were 54 viruses). What I would like to know, is if my protection is not good enough? or is there some way I need to delete these particular viruses?


Remove WinBlueSoft or WiniBlueSoft 

by on August 31, 2009

Q: How do I remove WinBlueSoft or WiniBlueSoft from my computer? It seems to have taken over my computer and I cannot figure out how to remove it.

A: WinBlueSoft appears to be similar to WiniBlueSoft with a slight name change. Both pieces of software are spyware that people install because they are portrayed to be security software. WinBlueSoft is installed the software will act like it is security software and tell you that you have trojans, privacy issues, and other problems. It will not fix the issues for you though unless you pay for the software. Read the rest of this entry »

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Getting rid of Antivirus System PRO 

by on August 7, 2009

Q: How do you get rid of Antivirus System PRO?

A: Antivirus System PRO is a nasty bit of spyware/malware. You will want to read this tutorial called How to remove Antivirus System PRO rogue anti-spyware and follow their instructions. You should also take a few minutes to read the comments to the tutorial as well as there is some information in them that you might find helpful.

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