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How do I make sure I got all viruses off of my computer? 

by on March 21, 2013

Q: Hey guys,

I have recently downloaded a program that has clearly had malware attached. At first it appeared to be adware as it would hijack whichever browser I was using and force it to Mixi DJ. I managed to clear this up with antivirus programs.
However it seems that I’ve got something going on almost consistently in the background. I’ve checked the task manager and nothing seems to stick out as odd. It’s really annoying in that if I try to type something (for exacple example a URL or into the start bar) after a few seconds I get bumped out of the window, like I’d clicked outside, thus interrupting my typing.
The antivirus’ I’ve used are Trend Titanium (which I had previously bought), Malwarebytes, Spy Hunter 4 and SuperAntiSpy. Trend and malwarebytes didn’t find any, and I know how these other less legitimate antiviruses tend to tell you they find more than they do to make you buy the upgraded version. I’m really worried because I don’t know what the virus is, but I assume its phishing so I won’t type any passwords. I’m sending this off my laptop.

Please help, I’m minutes away from just wiping all my drives and starting again


How do I remove a virus from my computer without Internet? 

by on February 24, 2013

Q: how do i remove a viruus from computer with no i-net?


What is dytouoy.exe and why is it running on my computer? 

by on February 14, 2013

Q: Hi! I just found a program running in my computer called “dytouoy.exe” and I didn’t know what it was so I googled it, and NOTHING came up. What IS this thing?? Meanwhile, I tracked down the folder and deleted it and my computer is running fine. Was this some sort of spy-ware? And if you tell me do you have to kill me?? 😉


Does it mean I have a virus if my computer does not register my clicks? 

by on February 12, 2013

Q: My computer does not want to go to anything that I click onto, does this mean I have a virus?


How can I figure out what virus I have and how to get rid of it when my computer boots it has a black screen with white lettering? 

by on February 12, 2013

Q: My laptop has a virus! I turn on the computer I receive a black screen with white lettering running across… Eeek.

How can I trouble shoot this issue?

Recently, I followed the Desktop Icons and Taskbar Disappering instructions and it worked liked a charm. I feel so grateful.


How come the administrator account cannot open programs that my other accounts can? 

by on December 3, 2012

Q: I can’t open my softwares and others, i think it is virus(can’t open antivirus). It is only in administator. and one pc technician said that it is virus, and he said that format your “c” drive and install windows?
what is my real problem?


How come I am unable to perform administrator functions after installing Babylon Toolbar? 

by on December 1, 2012

Q: Ever since allowing Babylon Toolbasr to be installed I am no longer able to perform Administrator functions despite being logged on as the administrator. Spybot Search and destroy detects Babylon toolbar as well as Widgi Toolbar and Uniblue.DriverScanner as potential malware yet I cannot remove “since you.are not an administrator” Trying to download Advance Systemscare is also unsuccessful as I no longer have Administrator rights.
Note this request is sent from another laptop as I am unable to access even Google Any attempt to connect brings up a window asking to allow Coupon Companion.exe from Awesome Apps to be run.
How do I get rid of these?


How come I am unable to remove the tumri virus from my computer? 

by on November 11, 2012

Q: Hi! (Running Windows XP, desktop)
I have a virus (tumri.net). Every time I open my email, the tumri page pops up. It is blank, just the name and a long address. Also, I possibly have a trojan (IconDrop). Downloaded a free version of ExterminateIt. It found the trojan and loads of tracking cookies (not tumri) but ExterminateIt only finds things for free — doesn’t fix anything. I have run Spybot six times; it is not finding anything. Ran Malwarebytes but it never finds anything. Found removal instructions (to delete files) but I don’t know/can’t find these files 🙁 <$PROGRAMFILES>\\IconDrop\\(various extensions here) These instructions were from the Spybot website, dated 2008.

If you could make some suggestions, it would be MUCH appreciated!


How do I get rid of svchost.stealth.keylogger virus on my computer? 

by on October 4, 2012

Q: i just found a svchost.stealth.keylogger virus on my computer, also a live security professional wont go away saying i have viruses, i know thats a scam. i want to clear this virus off my computer, do you know of any spyware that can for sure delete this off my computer and clean it up? i am willing to pay, i have mac a fee but its saying everything is fine. i ran some tests and found out this virus is attached to my web browser among other programs. please help!


How common is it that random people will infect your computer with software to monitor your actual screen? 

by on January 31, 2012

Q: How common is it that random people will infect your computer with software to monitor your actual screen? I know spyware/malware is ubiquitous, but what about ones that monitor your exact screen?