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Is VoIP a service or a tool? 

by on January 18, 2012

Q: Hello, is VOIP a service or a tool to use your computer as a home phone ?
Magic jack is cheep AT&T is selling it as a
service for aprox. 25,00 dollars a month


Will switching to VoIP save my small business money? 

by on August 7, 2010

Q: I run a small business that uses two phone and one dsl line with windows xp. I was looking into cutting costs and consolidating. If I get a router and keep my dsl line I was told I could hook my Internet, VoIP would take over my phone # , Fax and Credit card Machine could also be hooked into the router. Since the fax and credit card are phone lines could those really work through a router. Can I take a call and run a credit card through at the same time? I only see routers doing VoIP and from computer to computer is that right?


How do I get a Phillips VOIP433 phone to work with skype? 

by on February 28, 2009

Q: I have just purchased a Phillips VOIP433 phone. To make it work with Skype do I have to install Windows Messenger disc?


Is there any software or company that does VOIP voice blasts or call blasts? 

by on January 30, 2009

Q: Does anyone know of a voip service that provides a “voice blast” or “call blast” service. This is where you send a recorded phone message to multiple recipients. I know it sounds horrible like spamming and some may not approve – however I want to reach a clearly defined sector with a FREE offer that will be extremely useful and beneficial for them.

Vonage was offering a thing called “call blast” but this was in alpha and they seem to have withdrawn it now. I am in the UK and have been fruitlessly trying to get through to their “contact center” for the past two weeks. It seems like now they have withdrawn it. Does anyone know of a voip provider who provides such a service in the UK? Or is there any software I can install on my PC that would do a similar thing?


Sunrocket VOIP Configuration Problems 

by on June 4, 2008

Q: I have this sunrocket like Vonage which I am trying to hook up through the internet so I can make calls over the internet. I also have beklin wirelss g router and am not able to figure out how to set this up correctly.

A: I can certainly agree that it can be confusing. I have Vonage and I am hoping that I never have to disconnect and reconnect. I am going to make this as easy as possible. I looked at Sunrockets equipment and the setup looks identical to the Vonage setup.

1. Make sure that all equipment is turned off.

2. You should have one cable going from the routers internet/wan outlet to the ethernet port on the modem.

3. Connect another cable from a LAN port on the router (any of them between 1 and 4) to the back of the computer (the one on the computer will look like a phone outlet.

4. Plug your power cord into the modem and wait for the modem to power up so that the lights on the front panel are lit.

5. Now take the ethernet plug from the back of the modem and plug it into the LAN port on the back of the gizmo.

6. Now take the cross over cable and plug one end into the modem ethernet port to the WAN port on the back of the gizmo.

7. Next take the phone cord that is connected to your phone and plug the other end into the Phone outlet on the back of the Gizmo.

8. Plug in and boot up your router and wait for the lights on the front panel to come on.

9. Boot up your computer.

I hope that this clears things up for you.


Record Phone Calls Using Vonage 

by on July 11, 2006

Q: I have Vonage for my home phone service. It connects my phone through the cable modem. Is there a way to record my telephone conversations with this kind of setup?

A: I’d suggest going over to http://www.oxid.it and download a program called Cain. Once you have the software installed select the “Sniffer” tab and then select the “VoIP” tab. The program will directly capture & save the phone calls to your hard drive. The program saves the outgoing audio in the left channel and the incoming on the right channel.

There is, however, one catch with this program. Your Vonage adapter and your computer have to be on the same network and connected together by a hub not a switch. If you do not know the difference between a hub and a switch or how to tell them apart please stay tuned as we will be answering that question shortly.