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Do Webroot and Norton 360 do the same thing? 

by on June 12, 2012

Q: Recently I received a free upgrade for Webroot, version and I also am running Norton 360 on my Windows XP Operating System.

In the past Webroot was used for spyware and Norton was used for virus protection, are both of these products now doing the same thing? Am I paying double for 2 programs or is one program doing more than another?


Can I use webroot on both of my computers or do I need two licenses? 

by on May 31, 2012

Q: Am i able to use the same Webroot Antivirus for two different computers, or will I have to buy one for each separately?


How come I cannot find my webroot security anywhere icon? 

by on April 22, 2012

Q: my webroot security anywhere icon is missing from my desktop, also when i search i can’t find my software to scan, my online account says i am protected. the only icons i can find is the install icon which doesn’t let me install because i already have it on my pc and then under the one folder that says webroot it has a tools folder that will only let me uninstall???? please help


How do I stop webroot from putting an icon on my desktop? 

by on March 13, 2012

Q: Whenever I restart or turn off (then on) my computer, my Webroot software automaticallly puts up an icon on my desktop. So I always have to delete it and put it into my recycling bin (I don’t want a crowded desktop). How do I change Webroot’s settings so that the Webroot icon will no longer show up on my desktop? Thank you so much!


Why does Webroot antivirus not allow a download and installation of 888poker.com? 

by on January 13, 2012

Q: Why does Webroot antivirus not allow a download and installation of 888poker.com? Is it safe to allow it to install? If so, how can I get around the Webroot refusal to download?


How come my webroot upgrade process failed and wont complete? 

by on August 17, 2011

Q: I got a notice from my webroot that had a problem during the upgrade process and it said to restart my computer and it will resume. But I restarted a couple of times and it still wont resume and now I don’t have my antivirus. What do I do.


How come I do not have a Webroot icon on the taskbar after upgrading Norton antivirus? 

by on October 16, 2010

Q: I installed norton antivirus Since doing a restart, my Webroot Spyware does not show on the task bar. I refer to the Task Manager and it shows that it is running, but I have no enunciator on the task bar. If I doubleclick Webroot spyware, the hourglass runs, quits and nothing has changed. I followed instruction in Webroot to install programs for launch, but to no avail. Before the norton install, everything was fine. I”m running on Vista (unfortunately).


How do I stop webroot so I can uninstall it? 

by on May 7, 2010

Q: I started to install webroot for Windows XP on a Windows 7 laptop by accident. I am trying to uninstall it and it is running. How do I get it to stop running so I can uninstall it?


Norton 360 is a one stop shop for computer protection 

by on March 4, 2010

Q: I had both Norton and Webroot Spy sweeper but then they both expired. When I renewed Norton I got the more expensive 360 version and now I am wondering if I still need Webroot.

A: You do not need Webroot if you are running Norton 360. Running Webroot while running Norton 360 will actually slow your computer down because both Norton 360 and Webroot will be checking every single file you touch to see if it is a virus or spyware. This means your computer is doing twice as much work protecting you as it needs to and that takes resources away from other taks you might be asking it to work on like browsing the Internet or checking email. Read the rest of this entry »

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Do I need webroot spy sweeper if I have Norton 360? 

by on March 3, 2010

Q: I have a 2008 HP and I had both Norton and Webroot Spy sweeper. They both expired and I renewed the spy sweeper last night. I then renewed Norton but this time I got the expensive one, the 360 ,and it looks like it has everything, so I am wondering if I still need the webroot or can I return it?

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