Ask A Geek

Q: How do I install Windows XP over a none genuine Windows 7 Ultimate? The Windows 7 ultimate OS that was installed took up 65gigs of my 70 gig hard drive. Sounds impossible I know but I have nothing else installed on the computer. I just don’t get it! The computer is older Lenovo PC. I put the XP disk in and the option to install is not highlighted and will not let me choose install option.

Q: I’m trying to reinstall Windows XP Pro on a laptop after I cleaned a virus but the Windows setup gets stuck at 34 minutes left of installation (installing devices step) and nothing more. I’ve tried a few times already but it always stop there. Any suggestions?

Q: Running Windows XP, themes missing Windows XP, add them, but loose them again when I shutdown and reboot. I also noticed that my internet connection looses its DHCP when I reboot.

I have tried the system restore, but it does not help. Any ideas?

Q: Im using Windows XP I keep getitng a pop up to have something open with this program how do i stop this and the check at the bottem is grayed out how do i fix this its getting really annoying.

Q: My Vista laptop and my XP desktop are connected on the same network. My printer is connected to my desktop and I’m attempting to print from my laptop. I’ve installed the printer on my laptop, but when I attempt to print it says that an error has occurred. Also, before I was able to “install” the printer it said something about a .inf file not being found. What should I do?

Q: I’m trying to troubleshoot the process to send a mass FAX from the program that’s included in Windows XP operating system. The FAXes are not going through. I’m using my address file for recipients. Any thoughts?

Q: Someone asked me to perform service on his computers . I will like to know how much would this work cost to be done, There is 7 Pentium M HP laptops involved. Below is a list of work needed to be done on each PC.

1 Format Hard Drive
2 Install Win XP with Service Pack 3
3 Install Microsoft Office Package
4 AVG Virus Software
5 Adobe Acrobat Reader

Q: How do I install another hard drive on my Dell running Windows XP Pro?

Q: I have an Inspiron b130 laptop from Dell. When I sign on it starts and then goes to a black screen. I cannot load my OS, which is Windows XP home. What can I do to fix this?

Q: I am using Windows XP and I am wondering how you stop the window opening and asking “open with which program”?

A: At the bottom of the window you should see a checkbox that says ‘always open with this program’. If you check the checkbox then moving forward every time you try to access the file it should automatically open with the file you select without prompting you to ask what file program you want to use. Read the rest of this entry »