Ask A Geek

Q: On Windows XP, where do I find my Microsoft Office 2010 (14) icons so I can change them with my office 2010 icon pack?

Q: My computer with Windows XP is running slow. Sometimes it makes a low beeping sound when I click different links or programs. Is this my hard drive or should I get a new computer?

Q: When I forward inline pictures from Outlook Express, there is a blank square at the other end. I have tried different recipients, and no one is receiving the pictures. I have checked the settings in Outlook, but I did not find anything that would prevent the sending of the pictures. I am using AVG antivirus with Windows XP, but there are no settings that I can find that would cause the problem.

Q: I have Windows XP and use Internet Explorer. A few weeks ago some of the sites I visit stopped working. Some of the links on the pages are showing up as gif files instead of html but only on my computer. Any other computer I use works just fine. Does anyone know what might be wrong and how to fix it?

A: The first thing everyone should do when getting started online is to make sure they have a good antivirus software package running like AVG. The second thing everyone should do when they get online is to download a second web browser. We suggest everyone download FireFox. Read the rest of this entry »

Q: I reinstalled Windows XP on my computer. While reinstalling programs I an error report when trying to install them Windows Live and World of Warcraft. Any ideas why they keep shutting down and wont let me install?

Q: I have Windows XP and use Internet Explorer. A few weeks ago some of the sites I visit did not work as they had. Some of the links on the pages are showing up as gif files instead of html. This is on my computer, if I use a computer elsewhere the links are still html. Does anyone know what might be wrong and how to fix it?

Q: I restored an image of my Windows XP operating system. The image was created in August, however, before restoring it, I had neglected to backup the My Documents folder. So I’m stuck with a version of My Documents that doesn’t include any modifications I had made to it during September. Is there anyway of recovering the overwritten data from September?

Not sure if “Stellar Phoenix Partition Recovery Software” or any other recovery software can accomplish this.

Q: When I right-click on my desktop the icons disappear and then the desktop refreshes without providing a menu. I discovered this after trying to create a folder in one of my directories where the screen also refreshes without creating the folder. No error messages. I’m running Windows XP Home – SP3. What can I do to fix this?

Q: I have a 24” iMac core 2 duo 2.16 ghz. I just installed OS X 10.6 and jumped head in to boot camp. I followed all the directions and installed Windows XP SP2. After I finished the install, I loaded the drivers from the OS X CD and rebooted, but now windows freezes on the desktop. I can’t move my mouse or use the keyboard and I end up restarting the computer. How can I fix this, as I really want run some PC games on my Mac.

Q: My operating system is not compatible with Adobe Flash Player 10. I have Windows XP, AOL 8.0, and I.E. 6.0. Sometime the browser will shut down because of it, yet I can’t get some content I would like. What should I do?