Is it possible to reinstall Windows using safe mode command prompt? 

by on June 19, 2013

Q: I am trying to reinstall windows by launching through safemode command prompt because no other mode works anymore. the pc is infected with some virus that white outs your screen after startup. safemode and safemode with networking also get the white screen.

can anyone tell me if this is even possible, and if so, how do i go about doing that?

 
 

Is it possible to restore to a previous system restore that is not listed? 

by on June 18, 2013

Q: Hi, I need to do a system restore on my computer but to an earlier time than the current preset system restore?
The computer is giving a system restore period of yesterday when some changes were made but I need to go back further than that but I cannot see an option of changing the date. What should I do?

Additional Details
The problem is that when I logged in yesterday, all the icons on the desktop had become word icons, in that they are all opening in word and giving an error because they are not word documents. I have run a virus check using Kaspersky but there seems to be no problem. Even the Mozilla Firefox icon is now a word document. What can I do? I really need some help.

My computer is running on Windows 7 operating system.

 
 

How come my computer freezes on the welcome screen then works fine when I reboot? 

by on May 30, 2013

Q: when i turn on pc it freezes on the welcome screen i restart it and it works fine,after couple of hours it starts tu run so slow it takes a minute for google to open ,then from that page i can open anything and it opens fast…no virus,a lot of free space on hd,good configuration i dont know whats the problem.any solutions?

 
 

How do I uninstall a program that was installed onto an external hard drive that has crashed? 

by on May 23, 2013

Q: Ok so it’s a simple question really but I installed some software on a external drive. The drive crashed :/. now the program still shows in programs and features but it wont let me uninstall it. so I can’t reinstall it on another drive! so how do I get rid of it lol??

 
 

Can you install Windows os together with linux os? 

by on May 16, 2013

Q: Can you install Windows os together with linux os?

 
 

What should I do when my wpwin13.exe process crashes? 

by on May 14, 2013

Q: I have a big problem with my PC, wpwin13.exe process Id 6048 crashed what do I do, when it comes to computers I am smart like truck.

 
 

How do I get my computer back to normal after an expert fixed it? 

by on May 10, 2013

Q: Recently my pc stopped working correctly. I had to type in DOS commands to get to Windows and I got tired of having to do this. I took my pc to a computer “expert” and left it there for a week.

The “expert” had called and asked me for my email address and passsword so he could set up my email account as it had been before he “fixed” it.

And “fix ” it he did.

During this time somone ordered 2 /$100 gift cards from Walmart online using my WalMart account.

Next the person hacked into my pay as you go cell phone account and the minutes I had purchased vanished. In both cases the email addresses and passwords were changed.

I found this out when I got the computer back and the emails were hung up in my ISP mailbox and I was able to read them.

Additionally, instead of fixing the problem the “expert” replaced my hard drive and kept the old one.

My business website was on that hard drive, so I lost my 88 page website and the software I was using as the version of Windows the “expert” downloaded was not compatible with the version required for the software.

This “expert” has a #1 rating in the county.

Anyway, the spell chack was deleted.
I get an error message saying that the spell check does not support the language I am using and to please select another language.

Apparently the spell check does not support English.

How can I fix this?

Secondly, from time to time a small red bar at the bottom right corner of webpages appears.

What is that about?

Thirdly, my computer disconnects from the internet about every 10 minutes as long as the computer is on.
I have to run diagnose and repair and reset the local adapter.

How do I repair this permanently?

Thank you!

 
 

What does it mean when I get Error 137 net::ERR_NAME_RESOLUTION_FAILED? 

by on May 7, 2013

Q: What does this mean and how do I fix it?
Error 137 (net::ERR_NAME_RESOLUTION_FAILED): Unknown error.

 
 

How come my computer was working after I dropped it but now it will not work? 

by on April 8, 2013

Q: I dropped my laptop. I picked it up and it worked. Then I was using it and it froze and I could not do anything so I restarted it. When I restarted it it said that windows defender was not working and my computer quits responding. is there anything I can do to fix it without having to go to someone?

 
 

How can I get the resolution of my ASUS HD 7770 to match my monitor? 

by on March 30, 2013

Q: I have a asus HD 7770 2GDR5 graphics card my screen will not fit the desktop its biggers then screen itself…what can I do