Ask A Geek

Q: I got a email from **********@yahoo.com, I do not know if I should reply. What or who is this?

Q: How do I sort or filter my incoming email on my Yahoo! Mail account?

A: There is a slight difference on the first few steps for those using Yahoo! Mail Classic versus those using the new Yahoo! mail interface. Fear not because as we will cover both interfaces in these instructions. The interesting part is that the users of the new Yahoo! interface are actually transferred to the Yahoo! Classic Mail to do some of the steps. Read the rest of this entry »

Q: Why can’t I sign in to Yahoo Messenger? It always says that my password is incorrect but then it’s correct. How can I solve this problem?

A: If you are certain your password is correct and you do not have the caps lock on then you should try the following:

1. Uninstall Yahoo Messenger.
2. If you are running a computer with Windows then you should run ccleaner.
3. If you are running a computer with Mac OS X then you should run all these tools for your version of OS X.
4. Restart your computer.
5. Download the newest Yahoo Messenger.
6. Install Yahoo Messenger, and restart your computer.

If you still cannot sign into Yahoo Messenger then you will want to follow the forgot password instructions to reset your Yahoo username and/or password.

Q: I want to set yahoo as my primary email on Internet Explorer 7. I have downloaded yahoo messenger and it is suppose to put yahoo mail in the list for email. That is under Internet options, and then programs. Yahoo mail does not show up. I have tried this before and it worked, but does not now. How come I cannot get this to work?

Q: I’m using Yahoo mail to chat with my friends and I was wondering if the conversation gets stored on my computer and if it does then how can I delete it?

Q: What is the IMAP server information for hotmail and yahoo webmail?

Q: How do I sort out my incoming email from my yahoo account?

Q: Why can’t I sign in to yahoo messenger? It always says that my password is incorrect but then its correct. Why? How can I solve this problem?

Q: I have 2 yahoo email accounts and all the messages got deleted. Is there any way to recover the deleted sent and received messages? Would they be somewhere on my computer hard drive?

Q: My step daughter is using yahoo messenger on a cell phone. Is there anyway to retrieve all the messages sent and received?