Radeon 9550 Will Not Run Direct3D Games

by on January 29, 2008

Q: I am trying to help my friend get his computer working with Direct3D games. It turns out someone installed a new graphics card on his computer recently and now these Direct3D games will not start anymore. When I run DXdiag, I get the following results.

Der blev ikke fundet nogen problemer.
Testresultater for DirectDraw: Alle test blev udført korrekt.
Testresultater for Direct3D 7: Fejl ved trinnet 8 (Opretter 3D-enhed): HRESULT = 0x80004005 (Der opstod en standardfejl)
Testresultater for Direct3D 8: Fejl ved trinnet 8 (Opretter 3D-enhed): HRESULT = 0x8876086c (fejlkode)
Testresultater for Direct3D 9: Fejl ved trinnet 8 (Opretter 3D-enhed): HRESULT = 0x8876086c (fejlkode)

Since you probably do not know Danish this is the translation.

Direct 3D is giving error codes.
0x8876086c
0x8876086c
0x80004005

The graphics card he now has in his computer is a ATI Radeon 9550 and I have downloaded the latest driver from ATI, which is 8-1_xp32_dd_ccc_wdm_enu_57717.exe but it did NOT help. I can run OpenGL games but not direct3D games.

A: You will want to try to uninstall your current driver and try using Catalyst 7.8:
http://ati.amd.com/support/drivers/xp/radeonxprevious-xp.html

The latest drivers apparently don’t work correctly with the 9550. Also make sure you’re running the latest version of DirectX 9c from Microsoft.