WiFi Card Not Working

by on April 7, 2008

Q: I have a Dell Inspiron 1520 with vista premium and my WiFi card isn’t working. When I try to refresh my available networks it doesn’t refresh it does nothing so I cannot connect to my home network please help!!

A: If you Press the Alt button while you double click on the Computer icon on your desktop you should have a window appear that has a link for the device manager. Click on the device manager and select your Network Adapter by double clicking your device.

Make sure that under the General tab that the device status shows it is working properly.

Next select the Driver tab and choose Update driver or visit the manufacturer of the card to see if there is a more current driver.

If a new driver does not help then I would suggest trying to delete the device and reinstall and see if that helps. If it does not we need the following information:

Who is the card manufacturer?

What driver version do you have? (This is all available through the Driver tab in the steps above.)

Has this card ever worked or is it new?

Does it show that it is properly working in the device manager?

Do you receive any error messages?

Did you uninstall and reinstall the device?