How come I cannot get the LAN connection on my laptop to work?

by on May 16, 2009

Q: My son is in the military currently stationed in Maryland. He has his laptop, running Windows Vista, with him. He is trying to get on the Internet from his barracks. He can see an excellent signal from a LAN but can not figure out how to connect into this and get on the Internet.

Either that he wants to bluetooth his cellphone and use that to connect (he has unlimited data on the cellphone). Can anyone help me, he prefers to try the LAN first, if that fails, then the cell phone.