Fixing a laptops wireless connection that drops

by on July 25, 2009

Q: I have recently purchased an HP G70 laptop with Windows Vista. When it is plugged in by Ethernet cable it runs fine but while using the wireless option to connect to the Internet it constantly looses connection. If I turn off the wireless card and then turn it back on then it will work again for a while.

I do not have this problem with any of the other laptops in the house so I am certain it is specific to this laptop. What can I do to solve this problem once and for all?

A: You should go to HP’s website to check to see if there are any updated drivers for your wireless card. ┬áIf there are then you should install them and chances are that will resolve your problem.

If there aren’t any new drivers for your wireless card or that doesn’t work then you should contact HP support. Given that it’s a brand new system you shouldn’t be having that kind of problem. Especially when your other laptops work just fine with the wireless access point.

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