Is it safe to store my photos on a removable USB disk? 

by on October 31, 2009

Q: To save space and memory on my computer, I would like to use a USB removable disk to store photos. Is this a secure way to store photos and what memory capacity should the USB have?

 
 

How come I get an error message that says Unable to open URL in Word? 

by on October 31, 2009

Q: When I click a URL on a Word document, I am not led to the Mozilla web browser, but instead get this message:

“Unable to open [URL]. Cannot locate the Internet server or proxy server.”

What can I do?

 
 

How come my external hard drive stopped working after I disconnected it while transfering files? 

by on October 31, 2009

Q: How can I make my external hard drive work after I mistakenly removed it whilst transferring files?

 
 

How come my computer has started to have weird colored lines on my monitor? 

by on October 31, 2009

Q: My friends computer has begun to do have weird colored lines on his monitor every now and then. It does not seem to affect performance of the computers and from what we can tell it first happened while playing HALO. What could be wrong and how can we fix it?

Weird colored lines on monitor

 
 

How come I get an error saying Administrator has prohibited access to USB/1394 mass storage devices? 

by on October 30, 2009

Q: I have an Acer Power computer with Acer empowering technology framework running Windows XP Pro. When I start the computer up I get a message that says “Administrator has prohibited access to USB/1394 mass storage devices”. How do I fix this?

 
 

Is there anyway to boost the wireless signal for my laptop? 

by on October 30, 2009

Q: My daughter has a new ASUS compact desktop computer using Windows Vista. It has a built-in wireless modem that is used to access a free wireless system that her community offers.

Unfortunately the wireless signal at her home is very poor where she has to locate her computer.

What can be done to improve the signal to her computer?

The wireless card is inside the computer and there is no external antennae connector such that an external antennae could be connected and placed in a better location.

Can some kind of a wireless device that would receive the signal from the towns wireless transmitter and then retransmit it to her computers small internal antennae?

 
 

How come my laptop freezes when I try to burn a DVD? 

by on October 30, 2009

Q: I am using a Dell Inspiron 1525 laptop and have burned DVD’s with no problem for quite a while but recently every time I burn a DVD the laptop has freezes throughout the DVD. I went to Dells website and tried updating everything (DVD/CD is TSSTCorp TS-L632H) but updating has not corrected the problem. Is there anything else I can do to try to fix this?

 
 

How come my computer freezes when I use my webcam for video chat? 

by on October 30, 2009

Q: Can you help me figure out why my computer freezes when I use my webcam for video chat. I’ve tried my laptop and my desktop, and both freeze. My daughter says she doesn’t have that problem when she video chats with other people.

 
 

Can a DVD burned in the USA be played on a DVD player bought in Europe? 

by on October 29, 2009

Q: I want to send some DVD’s I recorded on my DVD recorder to a friend in Czech Republic. I live in the United States and recorded the DVD’s on a DVD recorder I bought here in the USA. Will she be able to play them on a DVD player she bought in Europe? Will she be able to play them in a computer that she bought in Europe?

 
 

How come I cannot increase the resolution on my new monitor? 

by on October 29, 2009

Q: I just hooked up an Acer 19″ monitor and CANNOT change the screen resolution to a higher setting to accommodate the larger screen…using Microsoft Window XP…tried all of the “help” tutorials….mouse refuses to move the slider from low to high resolution.