How do I get my files back after getting my laptop renewed?

by on October 5, 2009

Q: I recently had to have my laptop fixed after it went wrong. I am on windows vista, and have norton 360 which had to be renewed once my laptop was fixed. This of course meant all my songs and pictures etc were all deleted. These files should have been backed up with Norton, so i was wondering, how do i get my files back?? please help 🙂


One Response to “How do I get my files back after getting my laptop renewed?”
  1.  
    Picked as best answer

    That depends entirely on how you setup Norton 360. This screen might look familiar: http://www.symantec.com/content/en/us/home_homeoffice/images/multimedia/screenshots/large/n360_backuptutorial_l.gif

    At some point when you got your PC you would have had to tell Norton 360 where you wanted your files backup up to. So you should be able to restore your files from this other location. If no one ever setup Norton 360 and told it where to store backups then those backups wouldn’t have been created.