How come my computer freezes when I try to open an e-mail or an attachment?

by on November 24, 2009

Q: My computer freezes when I try to open an e-mail or an attachment. What do I need to do?


One Response to “How come my computer freezes when I try to open an e-mail or an attachment?”
  1.  

    Can you provide some more details?

    What program are you using to read e-mail?
    Can you tell me anything about the computer, model #, processor speed, RAM etc?
    Does “freezes” mean the computer becomes unresponsive for a period of time, and then the e-mail opens or do you need to reboot your computer?