How come I cannot get a Genius Eye 110 webcam to install?

by on December 14, 2009

Q: A friend of mine has been trying to install her Genius Eye 110 webcam on her laptop with no success. Under Device Manager it shows as an unidentified device and its labelled “CIF Chip”. I’ve tried everything I can think of through Remote Assistance and nothing works. Also when she plugs the cam in it doesn’t automatically bring up New Hardware Found alert. Any ideas?


3 Responses to “How come I cannot get a Genius Eye 110 webcam to install?”
  1.  

    Yes of course, aswell as every other thing I could think of from the most basic – checkin the plug, thru to updating drivers thru device manager – which didn’t work cos it wouldn’t recognise the driver

     
  2.  

    Sorry, in that case all I can suggest is that you contact the company for tech support.