HP C5580 giving errors when scanning?

by on February 11, 2010

Q: I am using an all in one C5580 HP scanner/printer. It worked fine and then after a period I started to get an error message “HP CUE scanning flow has encountered a problem and needs to close” every time I scanned from HP’s Solution Center software. All components work as before provided I don’t use the solution center, but that is the only way i can get OCR. I reloaded drivers and reloaded the program with the same result. Any solution?


One Response to “HP C5580 giving errors when scanning?”
  1.  

    I haven’t dealt with this problem personally. You might find this thread useful, there are a number of troubleshooting options discussed, one of these might work for you: http://www.eggheadcafe.com/software/aspnet/32681471/failure–hp-cuescanning.aspx