Trouble shooting hard drive problems

by on February 27, 2010

Q: How come my computer shuts off every time I connect power to my hard drive?

A: The first thing you need to do when dealing with your computer the components inside it is to make sure that your computer is completely turned off and unplugged when you are going to add or remove components. It is also a good idea to make sure you are not doing this on a carpet and that you are grounded.

The next thing to think about is what the last thing you did. In this case it was you swapped out hard drives. The easiest thing to do is to double check that all the cables are tight and connected to the correct spots. If this does not work then you should always fall back to your old configuration so for you this would mean putting the old hard drive back in and seeing if that works. If putting the old component (hard drive in this case) back in works then try the new one one more time. If it does not work then you have narrowed down your problem to the new hard drive and you will have to get a new one.

Generally this is the end of the trouble shooting process because either the component is working or it is not but in some rare cases there might be some other things you can try so if you have any questions please don’t hesitate to ask us!

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