How come my webcam is slow and choppy when I video chat?

by on March 17, 2010

Q: When I use my webcam it runs smooth with no problems but as soon as I log on video chat on any messenger it really runs slow, choppy and lags. I make sure everything possible is shut down in the background. What could I do to resolve this?


3 Responses to “How come my webcam is slow and choppy when I video chat?”
  1.  

    This could be a problem with your internet connection. Run a speed test and a ping test and post your results below:
    http://www.speedtest.net/
    http://www.pingtest.net/

     
  2.  

    Your internet connection looks fine. Try adjusting quality settings for the web cam on either the webcam’s control panel or settings for the chat service to see if that helps.

    If you’re still having trouble, consult the help section of the chat service for more ideas.