How come my computer shuts down when I try to print from Outlook?

by on April 15, 2010

Q: I am running Windows XP Professional & Office 2003. When I am in Outlook and I press print the computer shuts down. Any ideas?


One Response to “How come my computer shuts down when I try to print from Outlook?”
  1.  

    What kind of printer do you have? Does it go to a blue screen or just Shutdown/ restart? Can you take a look in the event logs (Control Panel>Administrative Tools>Event Viewer) and look around the last time that your computer rebooted to see if there is an error in there maybe giving more clues as to why the computer rebooted?