How come I cannot get on the Internet after stopping a Norton install?

by on May 12, 2010

Q: Last night I started to download Norton 360 and decide I didn’t want to and just turn off the computer. It uninstalled the Norton I had on my computer. When I went back to the computer I can not connect to the Internet. I’m unsure what happened.

I tried to run the diagnostics and I got an error that says runtime was terminated unexpectedly contact your support team. How can I get the Internet back and do I re install my old Norton?


2 Responses to “How come I cannot get on the Internet after stopping a Norton install?”
  1.  

    I can not get on the internet to download any thing

     
  2.  

    Try running the Norton uninstall tool. http://service1.symantec.com/support/tsgeninfo.nsf/docid/2005033108162039

    If that doesn’t work you should contact Norton for assistance.