How come FireFox crashes when I visit any website other than mozillacom?

by on August 2, 2010

Q: I have been using Firefox for over a year and just in the past 3 days it has started crashing. The only site that seems to stay open is the Mozilla site!! But I haven’t found any answers there.

I’m on Mac OS 10.6.4, Firefox is up to date, I have NO extensions, whatever they are, and I changed my home page to make sure that wasn’t affecting it. Now what?? It’s driving me crazy.


3 Responses to “How come FireFox crashes when I visit any website other than mozillacom?”
  1.  

    On the Firefox Menu bar click Tools > Add-ons, to see a list of Firefox extensions that are installed for Firefox. If there are none installed like you think, then see this page from Firefox on how to get help with your crashes:

    http://support.mozilla.com/en-US/kb/firefox+crashes#Getting_help_with_your_crash

     
    •  

      I’ve tried what you suggested, but it’s still crashing a lot. I’m going nuts. When I looked at the error log, it a) made no sense to me and b) didn’t help.

      I swear it’s only been since the apple update that this has happened.

       
  2.  

    What extensions and versions are listed under Tools > Add-ons