How come my Dell Inspiron is acting up again only days after I restored it back to factory?

by on August 4, 2010

Q: I have a Dell Inspiron 1525 Laptop. I recently restored it back to factory settings. A few days later, it has messed up again. It acts as if its going to start up and then goes to a black screen after the Dell Logo appears. I have tried to reinstall the operating system Windows Vista. What should I do?


2 Responses to “How come my Dell Inspiron is acting up again only days after I restored it back to factory?”
  1.  

    How old is the laptop? Its possible that the hard drive could be on its way out. I believe that the dell’s have a onboard bios hard drive diagnostics utility. You should be able to access this by hitting F11 or F12 before the windows screen comes up. Try to run a quick and in depth scan on the drive to see if it passes.

     
  2.  

    Hi Jessica! Sorry about the trouble with your Dell. We can help. Please reply with the service tag along with your email. Thank You. MA