Personal Computers Questions

How come my Windows Vista laptop will not shutdown or restart?

by on September 12, 2010

Q: How come my Windows Vista laptop will not shutdown or restart but it will go into hibernate and sleep?

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7 Responses to “How come my Windows Vista laptop will not shutdown or restart?”
  1.  

    Cut the power (including the battery) > hold the start button down for 20 seconds to clear static electricity (just in case) > put battery and powerline back > start with the hardware start button > keep tapping F8 until you get the black screen with the white writing > navigate to SAFE MODE with the Down Arrow > hit ENTER > wait until you get the funny desk top > click the Vista START button (or on the keyboard) > do RESTART and things will come back to order.

    Source: http://bit.ly/beGlWo

     

    Mark (Uber Geek) says: on September 12, 2010 at 9:58 am

    •  

      I cut the power completely like you said and it was working. It shutdown like it should but now it is back to doing it again. and I am getting an error:

      The application failed to initialize properly(0xc0000142) click ok to terminate the application.

      can you help me with this please?

       

      Stacy (Newbie) says: on September 13, 2010 at 9:40 am

  2.  

    What application failed to initialize properly?

     

    Mark (Uber Geek) says: on September 13, 2010 at 10:01 am

  3.  

    cmd.exe

     

    Stacy (Newbie) says: on September 13, 2010 at 10:06 am

  4.  

    You’ll need to use the System File checker. Microsoft has instructions here:

    http://support.microsoft.com/kb/929833

    This will scan your operating system files and replace damaged files.

    What kind of security software (anti-virus/anti-malware, etc?) do you currently have installed?

     

    Mark (Uber Geek) says: on September 13, 2010 at 10:14 am

  5.  

    Symantec Endpoint Protection.

     

    Stacy (Newbie) says: on September 13, 2010 at 10:19 am

  6.  

    Something is in a loop. Cut the power (including the battery) > hold the start button down for 20 seconds to clear static electricity (just in case) > put battery and powerline back > start with the hardware start button > keep tapping F8 until you get the black screen with the white writing > navigate to SAFE MODE with the Down Arrow > hit ENTER > wait until you get the funny desk top > click the Vista START button (or on the keyboard) > do RESTART and things will come back to order.

    I just find out the answer from:
    http://www.howtogeek.com/forum/topic/windows-vista-does-not-shut-down

     

    deminemo (Newbie) says: on September 15, 2010 at 11:59 pm