How come I have veritcal lines on my projector? 

by on October 31, 2010

Q: Have a viewsonic projector and when I turn it on it comes up with white vertical lines over the top of the film and also on top of the start up screen. What can I do to fix this?


How do I change the wireless password on my printer? 

by on October 31, 2010

Q: I changed the password on my wireless router and now my wireless printer cannot connect to the router. The printer shows no connection? How do I change the password on the printer?


Why does the WTR610N Cisco router have two spots for passwords? 

by on October 31, 2010

Q: I have a wtr610n cisco router. When I configured the encryption password It had two sections one i set with my password. Their was a second section directly below for an additional password. what is second password for?


Is there anyway to change the language on a computer from Portuguese to English? 

by on October 31, 2010

Q: I got this computer and it has Portuguese on it. I was wondering how to get it back to English.


Why do I get wep page canceled errors when trying to load web pages? 

by on October 31, 2010

Q: I am on Windows XP and getting navigation to web page canceled errors. It seems like any site that starts with http: or https: is somehow being blocked. I checked my firewalls and they do not seem to be the issue.

Any suggestions of what to try next?


How do I scan a form and then edit that form? 

by on October 31, 2010

Q: How do I copy forms from an HP scanner to a computer so I can enter, by typing, the required information?


How do I access the recovery partition on my Windows XP computer? 

by on October 31, 2010

Q: I got a Compaq Windows XP 1gig, old laptop, and every once in a while it asks me if I want to unlock the recovery partition and I’d like to unlock it and see but I can’t seem to get in there because it’s LOCKED? Do you know how to get in there.


How come I get conflicting IP addresses on my local network? 

by on October 31, 2010

Q: Is it possible to see the sites from another computer on your local network after having an IP conflict?

Here’s what happened…

I opened my browser today and was told that I had an IP conflict with another computer on the network. I’m deployed and share a LAN with about 13 other guys on the same router. I closed the warning, released the IP address (forgot to renew it, however) and went about my business. Later that day, I opened facebook and I was logged into the page of another guy who is here on this same LAN.

This isn’t the first time this has happened; I was once approached by a guy here, who knows nothing about computers, who asked me if I’d been in his room on his computer, because I was logged into facebook on his as well. I really didn’t believe him, but I guess this proves it.

I’ll add that I know my releasing the IP and forgetting to renew it isn’t the cause, because of the time this happened in the past. Also, my job here is that of “computer guy,” so it’s my responsibility to figure this out. Any help would be greatly appreciated.


What does a Rosetta Stone rds file contain? 

by on October 30, 2010

Q: Does anyone know how to open an rsd file? Does anyone know what it actually contain? It’s a Rosetta Stone language course.


How come video streaming on my new Dell does not work? 

by on October 30, 2010

Q: I have a new Dell computer running Windows7 home and office. It has the one note program if that helps you identify it.

We have clear internet which is high speed. I have this problem about a week or so. Every time I try to watch a video online, it either stops to buffer a long time or stops completely and never starts back up. I have tried system restore, adobe flash player update, cleaning up files and can’t seem to solve the issue. Can you help me?