How come I am unable to view documentaries on Canada’s National Film Board site on my computer?

by on November 21, 2010

Q: I am unable to view documentaries on Canada’s National Film Board site on my computer, but am able to view them on my family’s other computer, using IE8.

I am using Adobe Flash Player 10.1.102.64 , with Vista as OS , and IE8. It also doesn’t work on the Firefox browser on my computer. I had this problem before and it miraculously solved itself. A year later, it happened where I cannot view again.
The site is http://www.nfb.ca/film/juggler/
.. or any of the other video documentaries.

Advice is appreciated.


2 Responses to “How come I am unable to view documentaries on Canada’s National Film Board site on my computer?”
  1.  

    Try going to this page http://supportdetails.com/ with your computer and your parent’s computer. Note any differences other than Screen Resolution, Browser Size, IP address and color depth.

     
  2.  

    Uber Geek
    I checked as you directed and the settings,etc. are identical on both computers. The mystery continues.
    Thanks,
    Hasiel