How come only my Microsoft software can access the Internet?

by on December 28, 2010

Q: I’m probably missing something obvious, but my computer has stopped all non-Microsoft programs from accessing the net, including firefox, skye and spotify… Just can’t connect as if there is no internet connection at all. I have tried switching off all firewalls, installing reinstalling but nothing has worked. Using Vista. Please Help!!!

One Response to “How come only my Microsoft software can access the Internet?”

    So internet explorer works fine, but nothing else can access the internet?

    Assuming this is a home computer, I’m guessing this is a problem with some extra firewall software you have installed.

    Can you run this program on your PC and e-mail me the results (mark(at)

    It will create a report of what’s installed on your computer, and will allow for our best chance at finding the problem.