How do I get my work headset to stay on so I can listen to youtube?

by on August 5, 2012

Q: I work at a hospital call center and we use a software called ancom. This software includes a headset that “turns on” when a caller calls in (by turn on I mean you can hear the caller and you can also hear a youtube clip if desired), however when nobody calls, you cant hear anything (it turns off). some of our computers have the ability to be “on” all the time. My question is: how do I get all the computers to be “on” all the time so we can listen to youtube