How do I fix the sound on my laptop?

by on October 2, 2012

Q: I have a HP pavilion dv4-1147cl entertainment notebook pc. The mute button right above the key-board is stuck on mute (stays orange). When pressing the button the sound icon on the screen changes from mute and unmute, but no sound comes out. I’ve checked the playback devices, everything is enabled, i’ve also checked the sound settings and nothing is on mute or disabled.