How come I am unable to open my email?

by on October 28, 2012

Q: My wife can’t open her e mails. She can get to the inbox but if she clicks on an email nothing happens except a notice at the bottom that an error on the page occurred. It is Windows 7 and Internet Explorer 8. I tried installing firefox and the e mails work fine with that. And it only happens on her computer. She can open her e mails all right on my computer. I have tried several virus and malware scans and nothing shows. Any ideas would be appreciated. thank You. Charles

One Response to “How come I am unable to open my email?”

    What e-mail service is she using?