How come my laptop running Windows 7 will not shutdown?

by on June 18, 2013

Q: why wont my laptop windows 7 shut down? I make sure all programs are turned off, click on the start menu, click on the shut down button, and nothing happens??

2 Responses to “How come my laptop running Windows 7 will not shutdown?”
    Picked as best answer

    There are a few steps to troubleshoot this properly.

    1. shutdown from command line:
    a. Press start button and type cmd, right click and run as administrator
    b. Type shutdown -f press enter.

    PC should be forced to shutdown now. If it shuts down there is a process hanging it up.

    You can follow this guide to find out more info on shutting it down

    If you still need help please let me know.



    Thank you, that was a big help.