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Is it possible to reinstall Windows using safe mode command prompt? 

by on June 19, 2013

Q: I am trying to reinstall windows by launching through safemode command prompt because no other mode works anymore. the pc is infected with some virus that white outs your screen after startup. safemode and safemode with networking also get the white screen.

can anyone tell me if this is even possible, and if so, how do i go about doing that?


Is it possible to restore to a previous system restore that is not listed? 

by on June 18, 2013

Q: Hi, I need to do a system restore on my computer but to an earlier time than the current preset system restore?
The computer is giving a system restore period of yesterday when some changes were made but I need to go back further than that but I cannot see an option of changing the date. What should I do?

Additional Details
The problem is that when I logged in yesterday, all the icons on the desktop had become word icons, in that they are all opening in word and giving an error because they are not word documents. I have run a virus check using Kaspersky but there seems to be no problem. Even the Mozilla Firefox icon is now a word document. What can I do? I really need some help.

My computer is running on Windows 7 operating system.


How come my laptop running Windows 7 will not shutdown? 

by on June 18, 2013

Q: why wont my laptop windows 7 shut down? I make sure all programs are turned off, click on the start menu, click on the shut down button, and nothing happens??


Why do I get a settings icon on my screen that opens in notepad? 

by on June 18, 2013

Q: Sometimes I get a ‘setting’ icon on my screen. When I click on it notepad opens with this message;


I delete the icon but it comes back.
How can I prevent this???


Do they make an inexpensive camera that has a password protected memory card? 

by on June 18, 2013

Q: Greetings.

I have to find a camera under $250 that will take pictures and save them to a memory card that I can password protect.
How do I password protect a memory card? Do you do it on the camera itself? Do you have to load the card onto your pc and password protect it, then load it into the camera, take pictures?
We have to hand it off to legal type people who will then need a password or pin to retrieve the information. We signed an NDA not to load the info on the card onto a phone, laptop, Ipad or computer. Just take pic with camera, hand over memory card, password or pin protected.

Any help would be greatly appreciated.


Should I go with an Asus or an Alienware laptop for gaming? 

by on June 18, 2013

Q: g’day i am looking to upgrade my laptop to new a new gaming one. But seeing though that there is so many to choose from now, i would like a little bit of help (as i am computer illiterate LOL)

i am currently looking at the Alienware 17mx, the asus G75, the msi GE70/GT70 and also a new brand on the market the Venom blackbook 17 B0218.

Now i do understand u get what you pay for, but that is where i am getting a little bit lost, i like the alienware because of the look and how u can customize it…
the asus because that is what i am currently on, even though it is 4 years old she is still going on strong,
the msi, just because to me that is the cheaper option but would that get me through the long run?
And now this Venom brand, i don’t know much about it, and i think that’s what i am afraid of.

Also i would be buying 2, as my girlfriend has just found her knack for online gaming and would like to join me haha!!

thanks for your help cheers!!


How come I cannot get on the Internet with my laptop after dropping it? 

by on June 17, 2013

Q: I dropped my laptop last night it is a GE620 and when I logged onto it today it was unable to access the Internet wired or wireless. I opened up the back and saw no problems in the hardware and don’t see any problems in the device manager. I’m uncertain what steps to take now. I have reinstalled the S Bar program and have tried all the shortcuts and unless I’m a total idiot there is no switch on this laptop.


How do I add a web page to a powerpoint 2010 presentation? 

by on June 17, 2013

Q: I cannot add the web page option to the insert tab on ribbon. How can you do that when the 2010 ppt does not have that choice even under the “customize ribbon” option


Why does my Alienware laptop lag for a few seconds when I am playing games? 

by on June 17, 2013

Q: i have an alienware mx14 laptop and i find myself lagging on any game i play. Its smooth but there are points for about 5 seconds of continuous frame rate lag. It will fluctuate from low to very high and i have no idea why. Please help me figure out what is wrong.


What does it mean when your motherboard says it supports RAM at 1866/1600/1333/1066? 

by on June 17, 2013

Q: When buying memory for your desktop, the speed of 2 sticks is 1866 for instance, and the motherboard can read something like, 1866/1600/1333/1066/ does this order mean that the first slot only reads 1866 and the second slot reads 1600? If so, does the second stick work in the 1600 slot at the 1866 speed, or does it only limit to 1600?