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Can I put my DVD burner from my old computer into my new computer? 

by on March 8, 2013

Q: I bought a new(refurbished) HP with Windows 7. There seems to be a problem with the dvd burner. I reads dvds just fine. I just can’t burn anything with it. It’s a small form factor unit. I still have my old atx tower “Frankenbox. The burner in it worked just fine. Will that piece of hardware fit in this new unit? If so I’ll just swap ’em.


How come I don’t have sound when burning movies anymore? 

by on December 26, 2012

Q: When burning movies everything worked before, now when i burn there is no sound on the dvd. What is a solution for this?


How can I be sure that a DVD I burn will play on all DVD players? 

by on November 30, 2011

Q: i burnt some dvd’s and tried to play it on my aunts player she has a ONN player they would not play after making it i saved it with mpeg it plays on my dvd but i am worried because i have made dvd’s for 11 different people my questions are
1 is there any specific type of blank cassette i can or should buy
2 would it make a difference if i saved it with avi
i would not mind re-doing them if there was a way i could be sure


How come all the DVD +R discs that I got all give write failed errors? 

by on November 22, 2011

Q: I bought a pack of dvd+r discs, when I try to record on them they all say write fail. Can you get a batch of discs that won’t record? I am using a dvd burner to copy picture discs. The brand is memorex


Where can I buy a compatible CD/DVD drive for my Dell XPS 630? 

by on July 22, 2011

Q: Where can I buy a compatible CD/DVD drive for my Dell XPS 630? I ordered one from Dell about a month ago and still have not received it. I got yet another email from them today putting off the delivery date another 3 days. Thanks.


How come my Sony DVD RW AW-G540 ATA is not visible in my computer? 

by on May 21, 2011

Q: I have a Sony Viao Laptop Model # VGN-NR120E/S running Windows Vista Home Premium. Processor is Intel Pentium Dual Core processor T2310, 1.46GHz, Front Side Bus Speed is 533MHz

Optical Drive is – Sony DVD RW AW-G540 ATA

The drive is not visible in My Computer. It can be seen in Device Manager. It has a yellow triangle with an exclamation point in it. The drive does not work. I have tried to re-install the drive and I get the following message:
A driver (service) for this device has been disabled. An alternate driver may be providing this functionality (code 32)
I recently changed the RAM from 1GB to 2GB. I used the same type modules as what was on there before. Please help.


What is a compatible CD/DVD burner for my Dell Dimension E310 desktop? 

by on April 4, 2011

Q: I need to replace my CD/DVD drive in my Dell Dimension E310 desktop. Can you suggest a compatible replacement part – CD/DVD burner.


How come I cannot open my DVD burner? 

by on March 10, 2011

Q: I cannot open my DVD burner? Can you please.


How come I am unable to copy anything to a blank DVD? 

by on February 16, 2011

Q: I had just bought a blank DVD and it showing 0 bytes used space and 0 bytes free space and I’m not able to copy anything to it?


Is there anyway to connect an external DVD burner to a Panasonic Handy cam? 

by on November 3, 2010

Q: I’ve got a Panasonic Handy cam that I want to do a direct burn to my Toshiba External DVD-RW. They both have 5 pin connectors and I can’t seem to find a 5 pin to 5 pin to facilitate the connection.