How do I change the line height in my email program? 

by on December 28, 2010

Q: I would like to change the line height in my email program.

 
 

How come my AOL Web Mail groups seem to be gone after I changed the group names? 

by on December 22, 2010

Q: I use Groups in AOL Web Mail to broadcast information to groups of people that want/need the information I send. I was updating my Group lists from titles such as Group CAMC 2010 to Group CAMC 2011 two days ago. Each group, I have approx 25 groups, that edited showed that the update of the name of each group was successful. Yesterday, I wanted to send an email to one of my groups, and they are nearly all gone!! The Group names show random numbers instead of the specific titles I assigned. I don’t know what the numbers are for all of my groups, and now I can’t find them or use them. These groups are my clients, and I absolutely have to have them! How can I find and restore them?

 
 

How can I retrieve an email accidentally deleted from my AOL spam folder? 

by on December 13, 2010

Q: How can I retrieve an email accidentally deleted from my AOL spam folder?

 
 

How can you see if someone read your email? 

by on December 12, 2010

Q: How can you see if someone read your email?

 
 

Why am I having problems opening up websites that are sent to me via email? 

by on December 8, 2010

Q: Just in the last couple of days I have been unable to open up websites that are sent to me in an e-mail. I know that I did some clean-up due a message that I received stating low on space but I didn’t think I deleted anything that would effect this. What should I be looking for or what might have happened?

 
 

Is it possible to retrieve my password from a joint aol.com email that I share without resetting it or calling aol.com? 

by on November 16, 2010

Q: Is it possible to retrieve my password from a joint aol.com email that I share without resetting it or calling aol.com?

 
 

What email extractor should I use when creating my own listserv? 

by on November 5, 2010

Q: I’m looking to begin building my own email listservs. What email extractor or grabber software do you suggest?

 
 

Why do I get duplicate emails from my optononline email server? 

by on November 1, 2010

Q: I am getting multiple copies of the same e-mails from my server optonline. I use Outlook 2010. This just started recently. How can i stop it from happening?

 
 

Can you edit a document received as an attachment and automatically send the edited document back? 

by on October 26, 2010

Q: In MS Word 2010 (Windows 7), can you edit a document received as an attachment and automatically send the edited document back to the original sender or must you send it like any other document?

 
 

How come I am being forced to use SkyDrive to share my scrapbooks? 

by on October 19, 2010

Q: I have Windows7. Microsoft has me backed into a corner to sign up for a program that puts your doc’s, etc to share. They will not let me send an e-mail with an attachment …saying it is above the quota, even though I have for years. I am a 65yr. old woman who has a disabled spine, I enjoy digital scrap-booking of my grandchildren, but now cannot send the results back to them. the kits ,I paid for are all in my docs, I can’t share those as the women who made them would lose $$$.They sent me an email this am, that said just one more step..sign here and we will be done. I didn’t sign anything in the first place. They call one part SkyDrive, I believe. Can you get me out of this?