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How come other bookmarks keep showing up in my google chrome browser? 

by on March 27, 2013

Q: I have a Windows desktop I bought from a friend who bought it with factory installed Vista 32 and later upgraded to W7 Home Premium. She erased all her bookmarks before the W7 install but they consistently reappear in #1 browser which is Chrome. I am signed in with my own Google account on chrome and don’t even have access to her login info unless it’s in memory somewhere and it’s somehow overriding my own. I am getting ready to throw the computer away and take up knitting. Thanks for your help!


Can I have Internet Explorer and Google Chrome on the same computer? 

by on January 11, 2013

Q: Is one able to have Internet Explore and Google Chrome on the same desktop?
If so, how do I do so?
How do I go back and forth from one to the other?



How come I have problems loading webpages using FireFox but then Chrome works? 

by on October 12, 2012

Q: Hi there
My internet connection is driving me crazy- I hope you can help.
I connect to the web via a LAN.
The LAN powerpack connects to a wifi router with an ethernet cable and my desktop is connected to the wifi router with another ethernet cable (the wifi is for my laptop, which is having no problems at all connecting to the web).
Sometimes the browser loads pages fine then a minute later cannot load anything.
If I switch from Firefox to Chrome, quite often Chrome can load pages when Firefox can’t, but then Chrome can loose it as well- at which point none of my three browsers can connect.
I have tried rebooting the router and the LAN powerpack but that doesn’t fix it.
Could you possibly give me a step by step procedure to troubleshoot this connectivity problem?
My OS is Windows XP with service pack 3.
I’ve been using computers for years so am fairly competent at following complicated instructions…
Thank you very much in advance!


Why do I get a Javascript error when using Google Chrome? 

by on October 10, 2012

Q: Using Google chrome and cannot download Java due to 4783 Script error/ Internet Explorer. Do not know what to do, can you help and I keep getting another error 433 which says automated server cannot create object. Please help.


Five Things You Must Do On Your Computer Running Windows 7 

by on September 11, 2012

Q: What should I do to to my new computer running Windows 7 before I start using?

A: It is that time of year again where students head back to school and people start buying new computers. If you bought a new computer, received a computer, or just want to make sure that your computer is setup securely then you are in the right place! We are going to give you the top 5 things you need to do to your computer to make sure it is safe and we will even throw in 2 extra hints about keeping your data safe! Read the rest of this entry »


How come the thumbnails on the new tab page of Google Chrome are not updating? 

by on August 30, 2012

Q: In Google Chrome released 8/1/2012 The NewTabPage Thumbnails not updating.


What to do if taskbar disappears when I open google chrome? 

by on April 24, 2012

Q: What to do if taskbar disappears when i open google chrome?


How do I get to the wrench in Google Chrome when it has no toolbar? 

by on April 22, 2012

Q: Google Chrome has no toolbar. But sometimes I need access to the wrench. I tried Alt + E and Alt + F to bring up the wrench with no results. Is there a shortcut or some other method? I have an HP with Windows 7


How come download accelerator in google chrome fails to connect to the Internet? 

by on September 21, 2011

Q: Hi i have windows 7, I have problems with “google chrome, Download accelerator plus” It fails to connect to internet. i have a belkin wirlesss adaptor witch connects to my router downstairs, i have excellent signal strengh :>
I have allowed permission through my mcaffe anti virus. But still dont work


How come I receive errors about msnt.exe and mswinodei.exe when switching to google chrome? 

by on June 26, 2011

Q: im having problems with msnt.exe and mswinodei.exe whenever i start up Google chrome
i and switch to another program and back to it, i receive this error., is there anyway i can get a download link to msnt.exe or mswinodei.exe
Thank you for your time.
windows vista home premium SP1
Intel Pentium dual CPU e2220 @ 2.40GHz
Ram 3.0GB