Why does it take forever for me to save a file in Adobe Photo Deluxe? 

by on December 6, 2010

Q: I use adobe photo deluxe home edition 3 and really love it. Lately when I go to save a picture I have worked on or export a format it takes forever for it to save. Can you give any suggestions for speeding up the save process?


How can I get Adobe PhotoDeluxe to install on my new computer? 

by on May 18, 2010

Q: I just acquired a Dell Studio 17 1749 laptop. I want to install Adobe PhotoDeluxe3.0 Home Edition so I can use my Umax scanner. I’ve inserted the program disk into the DVD drive on the side of the laptop and followed the instructions on screen until I arrived at a screen with an “Install” button displayed and instructions to click on the button. I do this but nothing happens. The application does not install. How can I install the program?


How come Photoshop Deluxe says it cannot determine destination directory? 

by on February 18, 2010

Q: I am trying to install Photoshop Deluxe HE 4.0 upgrade to my computer but I keep getting this error after running the installation. The error says “the destination directory could not be determined”. Can you tell me what that means and how to fix it?


How come I get an error why I try to start PhotoDeluxe HE 3.0? 

by on January 6, 2010

Q: Unable to start PhotoDeluxe HE 3.0. Error message: “Could not initialize PhotoDeluxe because of a program error.” How can I fix this?


How come Windows tells me D:\ is not a valid application when I try to run Adobe PhotoDeluxe 

by on June 13, 2009

Q: I am using Adobe PhotoDeluxe home edition 4.0. I used to be able to use it fine but now I am getting an error message saying D:\ is not a valid Win 32 application. I tried uninstalling it and I still get this when I click on it in my computer. I also have the 3.0 series. I tried putting that one in and it will come up to install but when I click on install nothing happens. I went through your Q&A on your site about it. One said to go to properties and click compatible for 2000 but I do not see that available to click on. I am working on Windows XP.


How come PhotoDeluxe 2 crashes when I try to import photos from Picasa? 

by on March 16, 2009

Q: I am having a problem impoting photos from Picasa into PhotoDeluxe 2.0 . I keep getting the message “PhotoDeluxe executable has encountered a problem and needs to close”. At which point the program shuts down when I respond to the do not send option. I am running Windows XP with 1MB of ram and had a problem initially getting the program to run but it seems to be loading fine now with the exception of an error message which says “unable to load PSUT9532.DLL PhotoDeluxe will not be able to support 16 bit plug-ins. Continue launching? I press yes and the program starts fine.


How come I cannot get PhotoDeluxe 4.0 to reinstall on Windows XP? 

by on February 4, 2009

Q: I am having problems with PhotoDeluxe 4.0. I uninstalled it and now I can not re-install. I am running Windows XP. My husbands PC runs Vista and it will load just fine. All files and register records of Adobe have been removed.


Replacing Adobe PhotoDeluxe with Adobe Photoshop Album Starter Edition no longer works 

by on January 8, 2009

Q: I’ve read online that the best way to handle problems with Adobe PhotoDeluxe get updates from Adobe. But Adobe’s support website doesn’t even list PhotoDeluxe anymore. What are my options? I’m running Windows XP. Thanks!

A: PhotoDeluxe updates are still available on the Adobe website, but they are difficult to locate because Adobe has neither updated nor supported PhotoDeluxe in several years.

Some users have reported that replacing Adobe PhotoDeluxe with a free program called Adobe Photoshop Album Starter Edition is not a good option, so you may wish to consider installing other reputable free photo programs: Windows Live Photo Gallery, Kodak EasyShare, Google Picasa, etc.

Tip: For those needing a free program that is similar to Adobe Photoshop, I recommend GIMP.


How can I get Adobe PhotoDeluxe and Adobe Flash Player to play nice? 

by on December 12, 2008

Q: I am running Adode PhotoDeluxe 4.0 on a Windows XP Service Pack 3 computer. Once I installed Adobe Flash Player v10, PhotoDeluxe no longers opens. When I de-install Flash Player v10, PhotoDeluxe runs fine. I realize that PhotoDeluxe is an obsolete product, but there is nothing like it for ease of use & versatility. And, a lot of websites require Flash Player v10. Is there a way to tweak something to make them both work?


PhotoDeluxe Home Edition Executable Has Encountered A Problem 

by on November 5, 2007

Q: When I try to open Adobe PhotoDeluxe, I get an error that does not give me an error code. The error only states that it has encountered a problem and must close. This happens every time. I cannot use the program without uninstalling and reinstalling; however, after a day it begins the errors again. I have Windows XP. The Error is: PhotoDeluxe Home Edition Executable has encountered a problem and needs to close.

A: First, take a look at some of the solutions to Adobe PhotoDeluxe problems here at AskAGeek.com. You’ll probably notice immediately that PhotoDeluxe and Windows XP don’t work very well together, without a little tweaking. Solutions applicable to your particular situation that have been suggested in the past include:

  1. Modify the virtual memory settings in Windows XP (Initial Setting to 4000 MB and Max field to 4095 MB). Then increase the scratch disk settings in the PhotoDeluxe preferences. You can accomplish this by: right click on My computer -> left click on Properties -> Advanced -> Performance -> Settings -> Advanced -> Virtual Memory -> Change -> Custom Settings.
  2. Use Windows Compatibility Mode to fool PhotoDeluxe into thinking that is it running on an older version of Windows, such as Windows 98. You may also need to experiment with some of the other compatibility settings.
  3. Reinstall a program that is associated with PhotoDeluxe called Storm EasyPhoto using the procedure listed in one of my previous articles, entitled Adobe PhotoDeluxe Home Edition Error.
  4. Use Windows tools such as Disk Cleanup, Defragmentation, and Error-checking to insure that your computer is well maintained.
  5. Replace PhotoDeluxe with its successor, Adobe Photoshop Elements. Photoshop Elements incorporates many of the features found in PhotoDeluxe.

If you only have 256MB of RAM or less installed in your computer, you may want to upgrade t0 512MB of RAM. This could help PhotoDeluxe to work. Increasing your RAM is also recommended if you decide to upgrade to Photoshop Elements. You can determine the amount of RAM currently in your system by right clicking on the My Computer icon and then selecting Properties from the menu.

The only other option that I can think of at the moment is to reinstall Windows XP. But honestly, I’m not sure that a program as old as PhotoDeluxe is worth that much effort.