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How come the trackpad on my Toshiba is acting up? 

by on January 23, 2013

Q: I have a Toshiba Satellite Pro. When I start the computer and it goes to the desktop I try to move the cursor with the touch pad and it will move but a blue box will stretch over the screen. The mouse/touch pad on the laptop will only sporadically work and only after several attempts to restart the computer. Then if I make the mistake of holding down the cursor and dragging – then the screen freaks out and will no longer remain static. I hope this makes sense and you can help me because it is very frustrating being unable to use the touchpad on the laptop and having to use short-keys to use it!


Is there a way to disable the trackpad on my laptop so I can see if it is the reason my cursor moves around when I am typing? 

by on February 16, 2010

Q: I have a novo laptop 444s and whenever I am typing the cursor jumps up or down to another line. I don’t think I am hitting the touch pad causing this to happen but maybe I am. Is there a way I can turn the touchpad off?


Why did my trackpad stop working after Windows 7 went into hibernate? 

by on March 20, 2009

Q: My trackpad stopped working after resuming my computer from hibernate. It was running Windows 7 build 7000 when it resumed from hibernate.

I restarted it on vista, 7 is running on a partition of the C drive.

I re-installed the driver for my laptop (hp pavilion dv2700 series) and it’s still not working.

I can get an external USB connected mouse working but the trackpad is not.

Anyone know what’s the deal?


How come my laptop keyboard and mouse pad stop working? 

by on February 15, 2009

Q: My laptop keyboard and mouse pad freeze as soon as anything is typed on them. We have attached a USB mouse and it works fine. We’ve run anti-virus software and several spyware programs. Would this be caused by some type of virus or spyware that’s not being picked up by the programs I’ve run? It just started this afternoon.


How to clean a dirty trackpad 

by on January 28, 2009

Q: The cursor on my Dell Inspiron laptop is very erratic. I tried changing mouse settings such as speed and sensitivity, but that didn’t help! Can you diagnose the problem and give me a solution?

A: It sounds to me like your trackpad is dirty. Even if you wash your hands before touching your computer, your hands still transfer lots of oils, dead skin cells, and other contaminants to the surface of your trackpad. The sensors in your trackpad are probably mistaking these contaminants for commands from your fingers.

The first step for cleaning your trackpad is to shutdown your computer; this prevents the cursor from clicking on things in your computer as you clean. Then use a damp paper towel to clean your trackpad. Next, use a dry paper towel to absorb as much of the remaining moisture as possible from the trackpad. Even after using a dry paper towel, some moisture will remain on your trackpad. Since moisture is a kind of contaminant, you must wait about 5 minutes for the remaining wetness to evaporate. Read the rest of this entry »

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