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How come our graphics card does not work anymore after downloading an updated driver? 

by on April 23, 2013

Q: Son downloaded an upgrade for his Pci express graphics card – computer now bleeps that there is no graphics. I have tried a cheap Pci card in one of the pci slots but although no bleeps – still nothing on monitor. – How thick am I being?


How come my ethernet card stopped working after I updated the driver? 

by on January 22, 2013

Q: Hello, i am using my wifi from neighbor to type this on my laptop but here i go-

I recently upgraded to win7 from vista on a used desktop. it has been working great all day with internetno probs at all. then i download all the updates, restart it, and its still fine. BUT, i downloaded 3 optional updates- one graphics update, a dell display in203om, and a realtek network PCIe GBE family controller update. after i downloaded and installed them, my ethernet completely shut off. i restarted the modem, the computer and disconnected and reconnected ethernet cables. modem says it has internet, but the computer says its a problem with the ethernet cable…can you PLEASE help


How come my Windows Vista update drivers show up as different versions than I expect? 

by on January 6, 2013

Q: My Windows Vista update drivers are installed as MSXML 4SP2; Q954430 and Q973688, not KB 954430 and KB973688. Why?


Should I allow AVG to download updated drivers via Slim Ware Utilities? 

by on August 18, 2012

Q: AVG – asking me to download updates drivers using “Slim Ware Utilities Inc.” is this something I should do – Is Slim Ware safe to use –
you option I would appreciate


How come I get a message saying my BD-Rom is not working even after updating the driver? 

by on August 14, 2012

Q: Tune Up Utilities says my BD-Rom device is not working properly. Then I try to update my device. It says updated. But there is an “!” mark next to it on device manager. I don’t know what to do. Help!

hp BD ROM BC-5501H


How do I upgrade my Intel Graphics Media Accelerator 4500MHD? 

by on July 17, 2012

Q: I have an Intel Graphics Media Accelerator 4500MHD (GMA 4500MHD), and can’t figure out how to update the drivers so that it will run with openGL. I’ve searched, but can’t find them. Help!


What is the best remote service to use for updating drivers, antivirus, etc? 

by on July 16, 2012

Q: What is the best service to use? I need remote assistance to check my Laptop. Update drivers, clean up, anti-virus, etc. Is there a good source that will do it all for a decent price?


How can I update all my drivers for free on Windows Vista? 

by on June 3, 2012

Q: how can i update all my drivers for free on vista?


How come I keep getting errors saying my display driver has crashed and successully recovered while playing video games? 

by on April 9, 2012

Q: Hello, i have been trying to play different games on steam but on a few of them when i try to join a server, they crash and it says display driver igf has stopped responding and successfully recovered…ive done updates for my graphics and it didnt help… i have an Intel(R) G41 Express Chipset…i am trying to play Dino D-day…thanks!


How come my Levono computer has no sound? 

by on April 6, 2012

Q: I have a Lenovo tower computer 6-7 years old
running XP=Pro…Have IE 8…Have had lots of
problems with viruses etc..using Window Security
essentials..That seems under control (for the moment anyway) My problem? I have no sound..
speakers working okay..Once when I did a restore
to an earlier date got the sound back..but now it’s gone again..The system apparently uses Realtek
for the sound system..I’ve tried everything I can think of to restore the sound…Help!